Trouble Logging into CAESAR?
Try clearing your browser cache first*
Students, staff, faculty and guests with current login ID: Before referring to the detailed instructions below try clearing your browser cache.
*Note that the "Remember Me" feature for multi-factor authentication (MFA) won't work after clearing your browser cache. You will need to select "Remember Me" again after clearing browser cache.
Instructions to clear browser cache:
- Close ALL browser windows and tabs before clearing your cache - only reopen one window to clear the cache.
- After clearing your cache - close and reopen the browser before logging in.
- Internet Explorer users should check all boxes EXCEPT "Preserve Favorites website data" which should remain unchecked.
Other issues
- I am the parent or guardian of a student.
- I am an incoming student.
- I am a graduate of Northwestern.
- I am using my NetID via the Northwestern Online Passport page (current faculty, advisor, student, or admitted student).
- I am using my CAESAR admin ID (e.g., NULPK0 - faculty, advisor or staff).
- I am trying to log into or run SES-BI (Cognos) Reports.
- I am a new employee, new to using the CAESAR system, or have recently received new areas of access.
I am the parent or guardian of a student.
| I do not know the password for my CAESAR Guest Center GuestID, or my GuestID password is not working. | If you are able to provide the following you may reset your CAESAR GuestID password online:
- GuestID >> Proceed to reset your password Note: you may need to clear your browser cache before using your new password. If you do not have the above information, please contact your student for further assistance. Due to FERPA privacy regulations no staff at the University can assist you with your password. Thank you for your understanding. |
| I do not know my CAESAR Guest Center GuestID. | Please select "Forgot your GuestID?" link on the Forgot GuestID or Password?page. |
| I'd like further information on the CAESAR Guest Center. | Please see the Guest Access for Parents and Others website. |
| I would like to view my student's bill or make a payment. | Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.
Contact your student or see Guest Access for Parents and Others for further information. You may also visit the Billing and Payments website for assistance. |
| I have a question about financial aid, student loans or the tuition bill. | Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.
Contact your student or see Guest Access to CAESAR (CAESAR Guest Center) for further information. You may also visit the Student Finance website for assistance. |
| I would like to obtain a copy of my student's 1098T. | Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.
Contact your student or see Guest Access for Parents and Others for further information. Former Northwestern University students should contact the Office of Student Accounts at studentaccounts-ev@northwestern.edu. |
| I have a question about my student's record. | Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.
Contact your student or see Guest Access for Parents and Others for further information. You may also have your student contact the Registrar's Office at (847) 491-5234.You may also see the Transcripts page at the Registrar's website. |
I am an incoming student.
| I don't have my username or I can't log into CAESAR. | Contact the NUIT Support Center:(847) 491-HELP (4357) or consultant@northwestern.edu. - View Support Center hours |
I am a graduate of Northwestern.
| I have an undergraduate degree and would like to see financial aid or loan information. | CAESAR is not accessible to alumni.
Please contact the Undergraduate Financial Aid office at (847) 491-7400 or e-mail undergradaid@u.northwestern.edu. For information on federal student loan debt you should also visit the National Student Loan Data System for Students. |
| I have a graduate or professional degree and would like to see financial aid or loan information. | CAESAR is not accessible to alumni.
Please contact the Student Financial Services Office at (847) 491-8950 or email student-financial-services@northwestern.edu. For information on federal student loan debt you should also visit the National Student Loan Data System for Students. |
| I'd like to obtain a transcript. | CAESAR is not accessible to alumni.
Please see the Transcripts page on the Registrar's website for assistance. |
| I'd like my 1098-T. | CAESAR is not accessible to alumni.
Tax forms are placed in the federal postal system by January 31. Student Accounts staff can provide a duplicate, if desired. Contact Student Accounts at (847) 491-5224 or studentaccounts-ev@northwestern.edu. |
| I'd like information about my account. | CAESAR is not accessible to alumni.
Student Accounts staff can provide printed details of a student account, if desired. Contact Student Accounts at (847) 491-5224 or studentaccounts-ev@northwestern.edu. |
I am using my NetID via the Northwestern Online Passport page (current faculty, advisor, student, or admitted student).
| I can't log into CAESAR. |
1. Try clearing your browser cache and logging in again. *Note that the "Remember Me" feature for multi-factor authentication (MFA) won't work after clearing your browser cache. You will need to select "Remember Me" again after clearing browser cache. 2. Check that your netid and password are correct by attempting to log into NUValidate. 3. Contact the NUIT Support Center: (847) 491-HELP (4357) or consultant@northwestern.edu. 4. View information about the University's use of single sign-on (SSO) via the Northwestern Online Passport page. |
| I forgot my NetID password. | 1. Follow the "Forgot Your Password?" prompts at NUValidate.
2. Contact the NUIT Support Center: (847) 491-HELP (4357) or consultant@northwestern.edu. |
I am using my CAESAR admin ID (e.g., NULPK0 - faculty, advisor or staff).
| I've forgotten or lost my password or admin ID.
I know my admin account is locked or admin password expired. I'm returning to my 10-month position. I can log in but I am not seeing what I'm looking for. |
For administrative ID issues, contact the NUIT Support Center: (847) 491-HELP (4357) or consultant@northwestern.edu. |
| I am not able to log in (e.g., I am returned to the login screen, I get an error message, I get "connection expired"). |
1. Have you tried clearing your browser cache? *Note that the "Remember Me" feature for multi-factor authentication (MFA) won't work after clearing your browser cache. You will need to select "Remember Me" again after clearing browser cache.- Instructions to clear browser cache 2. Are you using the administrative CAESAR login page? CAESAR administrative can access CAESAR only via the administrative login page--not via the CAESAR login page used by students and faculty. 3. Do you also use to NUFinancials, MyHR, or CAESAR with your NetID? If you use any of these administrative systems, we recommend using one browser for your CAESAR administrative ID and a different browser for your NetID login to these systems. 4. If problems remain please contact the NUIT Support Center: (847) 491-HELP (4357) or consultant@northwestern.edu. |
I am trying to log into or run SES-BI (Cognos) Reports.
| I am not able to log into or run SES-BI Reports. | Further information is available on the SES Reporting page or you may contact the NUIT Support Center. |
I am a new employee, new to using the CAESAR system, or have recently received new areas of access.
| I don't have a login or account.
I can log in but I am not seeing what I'm looking for. |
Your manager may need to request access for you, or you may require training. Further information is available at the SES Access page.
For training, please see the SES Training page. |